STATEMENT ON PRIVACY AND PROTECTION OF PERSONAL DATA

The controller of personal data is: Company for production, trade and services Natalija Kolekshn DOOEL import-export Skopje, ul. "Hristo Batandjiev" no. 9/2-10 Skopje, Republic of North Macedonia.

Personal data officer: Natalija Lubeska, phone: 0038978404536, e-mail: contact@natalijacollection.com

The privacy policy contains the privacy practices of the website www.natalijacollection.com and explains how NATALIJA COLLECTION DOOEL uses your data, and it applies to our website, the mobile version of the website, electronic services, as well as sent electronic messages to us. This policy regulates the right to privacy and security of personal data that is the purpose of processing. This privacy policy does not apply to personal data collected by other websites that you access through our website. By accessing and using our website/e-store, you agree to all the conditions defined in this Privacy Policy, as well as to the terms of use of our website. If you do not agree with the terms of this policy, then leave this site and do not use it.

The privacy policy will change from time to time, in accordance with new legal regulations, or with the introduction of new practices, products, services or functionalities on this website.

The collection of personal data is in accordance with the legal regulations for the protection of personal data.

TYPES OF DATA WE COLLECT, USE AND SHARE

The data we collect can be classified as personal data and non-personal data, and is collected when interacting with our website, such as: accessing and using our website, opening and responding to emails, contacting our customer support, purchasing products through our website, etc.

PERSONAL DATA

Personal data is data that identifies a specific end user.

In order to use the electronic sales service (ordering products/services online) NATALIA COLLECTION DOOEL collects and processes certain of your personal data, namely your name and surname, country, residential address, city, postal code, e-mail address , phone number. When you order a product or service, the data you enter for payment is data that is not stored by us and is processed via https

secure connection through the payment processing system of NLB Bank. At the moment when you make the payment and enter the data, it is processed through the https security protocol of the bank using Secure Socket Layer (SSL) technology and the data from your payment card is not visible to us; the only information about your transaction that is visible to us is your name and surname from the payment card, the last 4 numbers of the card and the amount of the transaction, while all the rest are encrypted. You provide this information at the time of placing your product/service order on our website.

Depending on the activity, some of the data are classified as mandatory, some as voluntary. If you do not provide the mandatory data for a specific activity that requires it, you will not be allowed to engage in that activity. At that moment, you simultaneously agree to provide your personal data, so that they are processed by NATALIA COLLECTION DOOEL, for the stated purpose.

We will use your personal data to provide you with products and services, to improve the operation of the website, to improve our marketing and promotional efforts, to analyze the usefulness of the website, to improve our offers for products and services, and to customize your experience with third parties as provided in this Privacy Policy. For example, if you send an electronic message to our customer support, we may use your comments and feedback to tell others about our services, or to place your comment in our marketing materials, or on our website. Your comments may contain personal information, such as your name, so we will ask for your consent to publish your name along with your comment before we make it public. In addition, if you use our website to send information or a product to another person, we may store your personal information. We may also use personal data for troubleshooting, dispute resolution, administrative tasks, contacting you, enforcing our agreements with you, including our Terms of Use and this Privacy Policy, in accordance with applicable law.

Your personal data will be used in order to be able to deliver your order in a timely and accurate manner (with the help of our business partners – distributors, shippers, etc.) and to charge the price for the sold products and the price of the service. In addition, your personal data will be used to inform you about your orders, as well as about our offers and discounts. Also, your personal data will be used for the continuous improvement of the services offered by our website, as well as NATALIJA COLLECTION DOOEL in general, for the improvement of our offer and for a simpler and more pleasant use of the services.

NON-PERSONAL DATA

Non-personal data is data that does not identify the end user. This type of data may include things like the universal resource locator (URL) of the website you visited before coming to our website, the URL of the website you visited after leaving our website, the pages you visited you visit our website and the time you spend on each page, terms you used to search our website, the type of search engine, version and plugins you use, your internet protocol (IP address), device which you are accessing from, type and model. We, and/or our authorized third parties, business providers and advertisers, may automatically collect this data when you visit our website through the use of electronic tools such as "Cookies" (for more, read the policy for cookies).

We will not share, sell or lend your personal data to others, except in some of the cases provided below:

We may share your data with authorized third parties – business providers. These "third party business providers" perform functions on our behalf, such as sending and distributing our administrative and promotional messages. We may share your personal information with such providers to fulfill orders, deliver packages, send postal or electronic mail, administer contests or games, remove duplicate customer data, analyze data, provide marketing assistance, provide search results and links, website operation, troubleshooting or providing customer service.

We may share your data in the event of a business transfer. Like any business, we could merge with or be acquired by another company. If this happens, the successor company will acquire the data we hold, including personal data. However, personal data will remain subject to this Privacy Policy.

We may share your information for our protection and the protection of others. We reserve the right to disclose your personal information if required to do so by law and when we believe disclosure is necessary to protect our rights and/or to comply with a court action, court order or legal process relating to our website.

We may disclose or share non-personal information with business associates and advertisers. For example, we may share aggregated demographic data (which does not include personal data) with advertisers or marketing companies.

The data you have left is used in order to enable online use of the website of NATALIJA COLLECTION DOOEL (www.natalijacollection.com) and uninterrupted to carry out all activities for purchase, delivery of the product to the desired address, telephone contact and other activities necessary for the delivery.

NATALIJA COLLECTION LLC will use the collected personal data exclusively for the purposes for which they were provided in accordance with the applicable legal regulations in the Republic of North Macedonia. You can request that e-mail with advertising content not be sent to your address, without your personal data being deleted from our collection of personal data.

1. SOCIAL NETWORKS

Social public areas

The Site may be accessible or contain areas where you can publicly share information and communicate with others, such as discussion forums or blogs. This information may be available to other users and companies and may appear on other websites or web searches and therefore this data may be read, collected and used by others. We have no control over who reads your post or what other users may do with the information you voluntarily provide, so please exercise caution when posting any personal information. We have consent from our users to publish their name or username, along with their review or comment.

Connecting through social networks (Facebook, Instagram).

3. STORAGE PERIOD OF COLLECTED DATA

The data we collect is stored in accordance with the law and with the period required to achieve the purpose of the processing and is determined in (the overview) with terms of storage of personal data of NATALIA COLLECTION DOOEL.

All information related to or resulting from a purchase made by our customer on our web store is considered a trade secret and is treated as such in accordance with the laws of the Republic of North Macedonia.

4. WHAT ARE YOUR RIGHTS?

Your rights regarding the processing of personal data are:

• right to be informed about the processing of personal data - REQUEST

• right of access to personal data

• right to correction and deletion of personal data

• right to limit the processing of personal data

• right to object.

For additional information and/or exercise of your rights for personal data protection, you can contact our personal data protection officer (Natalija Lubeska) at the following e-mail: contactr@natalijacollection.com and at the phone number 0038978404536